Auto-Import not working

Updated: Aug 29, 2016

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Below are a few reasons why our Auto-Import feature may not to be working.

  • Your confirmations are not in your main email in-box but filtered into folders automatically.  We only scan your main / primary email in-box.
  • Your email in-box has not yet been scanned today.  TripIt will scan your in-box multiple times a day for travel plans
  • Your confirmation is for a restaurant in a location within 50 miles of your home location.
  • If you signed up with a Google Apps mail account your domain administrator must have IMAP enabledfor your domain. Please contact your domain administrator for questions about this feature.

Additional Auto-Import Help:

Have more questions? Submit a request