Merge accounts

You can merge multiple TripIt accounts into one.

If you have created multiple TripIt accounts you can easily merge / combine all data from both accounts into one single account.  All travel and account information and any paid subscriptoins will carry over to the merged account.   Accounts can be merged on our website and our Android and iOS apps.

Just follow these steps on our website:

1. Sign in with any of your email addresses associated with your primay (usually oldest) TripIt account. 

2. Add all of your work and personal email addresses to your account on the Email settings page.

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3. If any of these email addresses are linked to another account we will let you know and offer the option to merge the two accounts.

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OR

If you already are sure you have more than one account, just click on 'Have a different account that you'd like to merge with this one?' on the About you page.

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Tips!

Password Problems:

  • Please note each account has it's own password. If at any point you are having trouble merging your accounts due to a password issue you can request your password be reset from the main sign in page.  Just click on the 'help me sign in' link located under the password field and specify the email address for the account you can't access. You will then receive an email from support@tripit.com with instructions on resetting your password. Your password must contain a minimum of eight characters and can not be an email address.   

 Primary Email Address:

  • The email address for the account that initiates the merge will become the primary email address after the merge is complete. 
  • If you'd like to change your primary email address for the merged account, go to Email settings on your profile page and select the desired email address from the menu. Be sure to click the 'save' button at the bottom of the page.

Adding Additional Email Addresses:

  • You can add additional email addresses, at any time, on the About you page directly above the ‘Have a
    different account that you’d like to merge with this one?’ link. 

Android and iOS:

Go to the Settings (TripIt > More > Settings > Merge Accounts

  • Only available on TripIt Android v6.0 and iOS v9.0

Unmerge an Account

Sorry to say that it is not possible to unmerge (reverse merge) an account. If you wish to have a separate account for one or more of the email addresses associated with your current account your best option is to delete those addresses and then open a new account with them. To transfer any trip data you can share (http://help.tripit.com/entries/90975) those trips with the new accounts.

You can remove email addresses, on our website, in the About you page of your account profile. 

Updated: Jan 19, 2017

Have more questions? Contact Support