Plans not appearing in calendar

So, you've got a TripIt account and you've set up your calendar feed, but some of your plans aren't showing up in your calendar.

A few things could be going on.

You might have two accounts.

If you happen to forward a travel confirmation email to plans@tripit.com from an email address that is not associated with your main TripIt account, we'll automatically create a new account for that address. Here's what you can do:

1. Add all of your work and personal email addresses to your account on the About you page.

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2. If any of these email addresses are linked to another account, we will help you merge your accounts.

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Your calendar's cache may not have updated (refresh the feed).

Each calendar application is different. They can take anywhere from a few minutes to several hours to update calendar feeds. To force a hard refresh just follow these steps:

1. Remove your feed from your calendar.

2. Go to the Publishing your TripIt data page and refresh your calendar feed URL.

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3. Re-subscribe to the new TripIt calendar feed URL.  

4. Wait 15 minutes, and your calendar should be updated.

 - OR -

You may not be marked as a traveler on the trip

If you removed yourself from the list of travelers on a trip, the plans for that trip will stop appearing in your calendar feed. You can correct this by adding yourself as a traveler:

To add yourself as a traveler: 

1. Sign in to your account on www.tripit.com.

2. Open the itinerary of the trip by clicking on the trip title on the Trips page.

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3. Click on the arrow to the left of the name of the person you wish to add as a traveler (Sam in this example).  

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4. From the menu that appears, select Traveler.

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5. The name designation will be changed to that of a traveler.

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Updated: Aug 30, 2016

Have more questions? Contact Support