New trips, updates not displaying

Not seeing your latest trip or trip updates? 

Our TripIt apps for Android and iOS should automatically refresh your trip data at sign-in or when opening the app. 

In most cases, a manual refresh of your app, after you have signed in, will update your trip data. If refreshing doesn't do the trick, and you haven't done so already, please make sure your app has been upgraded to our latest version.  (If the problem remains after upgrading try a complete uninstall and reinstall.)

Merge Multiple Accounts: It's also possible you have more than one account registered with us. When you forward a travel confirmation email from an email address that isn't associated with your current TripIt account we will pre-register an account for that email address.

You can merge your accounts on our website or our Android and iOS apps. Please see our help page: Merge accounts

Updated: Apr 7, 2017

Have more questions? Contact Support