Need Help?/Auto Import

Auto import posting trips for all travelers in my in-box

posted this on August 19, 2010 03:50 PM

Updated Aug 7, 2013

TripIt logo 8.13.jpg

Auto importing, for now, has no way of differentiating between travelers and will import all confirmation emails in your in-box.  

The best work around we can offer is to turn off the functionality in your account that automatically places imported plans
into trips.  When this occurs, all new plans are placed in your unfiled items file ( and
you will be able to move the plans into an existing trip, create a new trip for the item, delete the plans, or leave them in your
unfiled items file.
To turn off the auto placement of plans, after logging-in, click on your user id (upper right of any page), select ‘Settings’
and then select ‘Email settings’ in the left nav bar. On the ‘Email settings’ page scroll to the very bottom and in the category
‘Unfiled items’ uncheck ‘Put new plans into trips’. Be sure to select ‘Save’ before exiting the page.
Our only other option for you at this time is to stop auto importing (  


Additional Auto Import Help:

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